How do I cancel my booking?

• Cancelling my booking

  You can no longer join the ski trip, what now? There are different cancellation conditions and processes for individual bookings made through the My Yoonly website and group bookings made through I made an individual booking through the My Yoonly website This refers to a booking not linked to an association or group booking made via a special link on a separate page. Starting the cancellation process Send an email to cPopular

• Substitute for my cancellation

  Can't go on the trip yourself but found someone to take your place? That's great! There are no cancellation fees when transferring your booking to a replacement, even without cancellation insurance. (Please note that if you have cancellation insurance or SKIEUR insurance, this must always be paid and cannot be transferred.) IMPORTANT: Administrative fees are charged for transferring your booking. Conditions: Any replacement must be communicated by email to contact@yoonly.eu at leastSome readers