Payment process
Confirm booking
When you confirm your booking, you will receive a processing e-mail from us, after which you will receive a confirmation e-mail from us within 48 hours*. This confirmation e-mail contains your booking overview, together with our payment details.
When to pay
Please observe the payment deadlines below at all times!
Late payments may incur additional charges.
In advance - at the latest 7 days after receipt of the booking confirmation e-mail
Full fare - at the latest 30 days before departure
If you have booked less than 30 days before departure, you must pay the full travel sum within 7 days of receiving the booking confirmation e-mail.
Please note that there can sometimes be delays in transferring money between banks. It is therefore recommended to pay as soon as you receive the e-mail.
Payment methods
Yoonly uses 2 different payment methods:
Online payment - Preferred option because it seriously reduces transaction time between banks.
Manual transfer - If you prefer to pay by bank transfer, the payment details can be found in the confirmation email and in your My Yoonly profile.
Checking payment
Via your 'My Yoonly' portal you can log in and check how much has already been paid for your booking. Please keep in mind that a few days can pass between the moment you make the transfer and the money appears on our account.
When we have received your payment, we will send you a payment confirmation by e-mail. In case of a group booking, this e-mail will only be sent to the main booker. This e-mail will also always state whether there is an outstanding balance on the booking, so the main booker can keep track of everything.
_Please note! It may take 3 to 4 working days before the payment arrives in our system, due to delays at certain banks. Don't forget the payment deadlines!
When you confirm your booking, you will receive a processing e-mail from us, after which you will receive a confirmation e-mail from us within 48 hours*. This confirmation e-mail contains your booking overview, together with our payment details.
When to pay
Please observe the payment deadlines below at all times!
Late payments may incur additional charges.
In advance - at the latest 7 days after receipt of the booking confirmation e-mail
Full fare - at the latest 30 days before departure
If you have booked less than 30 days before departure, you must pay the full travel sum within 7 days of receiving the booking confirmation e-mail.
Please note that there can sometimes be delays in transferring money between banks. It is therefore recommended to pay as soon as you receive the e-mail.
Payment methods
Yoonly uses 2 different payment methods:
Online payment - Preferred option because it seriously reduces transaction time between banks.
Manual transfer - If you prefer to pay by bank transfer, the payment details can be found in the confirmation email and in your My Yoonly profile.
Checking payment
Via your 'My Yoonly' portal you can log in and check how much has already been paid for your booking. Please keep in mind that a few days can pass between the moment you make the transfer and the money appears on our account.
When we have received your payment, we will send you a payment confirmation by e-mail. In case of a group booking, this e-mail will only be sent to the main booker. This e-mail will also always state whether there is an outstanding balance on the booking, so the main booker can keep track of everything.
_Please note! It may take 3 to 4 working days before the payment arrives in our system, due to delays at certain banks. Don't forget the payment deadlines!
Updated on: 26/06/2023