Articles on: Cancellation & insurance

SkiZEN & SkiEUR insurance

SkiZEN is a cancellation insurance
The SkiZEN insurance is a cancellation insurance that will get you totally 'zen' when booking your next winter sports holiday.
If you book the SkiZEN insurance, you will receive a compensation equal to the current cancellation costs after deduction of the cost of the insurance(s) booked by you. This gives you a cost-free cancellation up to 24 hours before departure. Regardless of the reason for which you had to or wish to cancel your booked winter sports holiday.

The method of reimbursement depends on the reason for cancellation:
With a valid/attested reason: You will be refunded 100% after deducting the cost of the insurance booked
Without a valid/attested reason: reimbursement by means of a travel voucher valid for 12 months.

Please note, any attested reason for cancellation must be proven by a certificate stating that you will not be able to travel during the booked period. Below is a worked example + some other valid listings. For the full list of valid reasons, please see the Policy conditions of the insurance company Assurinco.

Resit exams: If you have to cancel your booking because of a resit exam/try, it is not enough to simply state that you were unable to attend because of schoolwork. You will also have to provide proof (such as a confirmation e-mail/attestation) to get a cashback refund instead of a voucher.
Illness -> doctor's note
Accident, injury -> doctor's note
Competition at top sporting level (top sporting status) -> attestation from sports club/trainer/federation
Death in the immediate family -> death certificate

Yoonly SkiEUR insurance
Would you like not only to have cancellation insurance, but also to be covered during your trip. You can! The Yoonly SkiEUR insurance is a travel and assistance insurance. This insurance covers medical and repatriation costs during your trip. The combination of both insurances is certainly possible!

Updated on: 07/10/2022